Engineering Team

IT Support is Only as Good as the Staff Providing it.

STS knows that our support service is only as good as our support staff. Because of this we employ the most knowledgeable and experienced support engineers who are certified in the latest IT solutions.  Our Engineering Team of IT specialists is 2nd to none. — They can resolve your most complex IT issues.

Your business will experience technical issues at some point. — All businesses do. It’s just a matter of when. Technology isn’t fool proof, and challenges or concerns will arise.

STS can solve your tech-related issues whether you’re experiencing a small software glitch or a total network failure. When this happens an STS support engineer will be ready and available to ensure your technology gets back up and running.

STS Fully Managed IT Support Includes:

• Around-the-clock monitoring of all your systems including servers, firewalls, and computers.
• Onsite services when IT issues arise that require a visit from a certified technician.
• Remote support for computer issues that we identify via our monitoring service or your call into our help desk.
• A friendly voice on the other end of the phone when you have a question that needs an answer.
• Expert business-focused IT technicians with a thorough knowledge of technology and how it impacts your business.
• Support for the latest hardware and software.
• Many additional business technology benefits.